COVID-19 POLICY AND SAFETY PROTOCOLS
April 26, 2021
Once again we are excited to be able to offer you, your friends and your family, a place to get outside and enjoy a great game of golf! The information below outlines Duntroon Highlands’ COVID-19 policies and provides guidance in accordance with Golf Canada and Golf Ontario, on new guidelines for booking, playing and scoring golf for the 2021 golf season. Please keep in mind that these are unprecedented times and this is a fluid situation. Items in the document may be modified, or information added as our local public health protocols change.
DUNTROON HIGHLANDS AND COVID-19
Safety is our number one priority. Safety for our Employees, Members, and guests. Employees have been made aware that it is vital to adhere to the proactive and sensible precautions outlined in this document. As well, we expect that staff should follow our guidelines when not on the Duntroon Highlands property in order to protect fellow employees, members, and guests as well as helping to stop the spread of this virus in our community and throughout the country.
For your safety all staff are to adhere to the following precautions:
- Staff with a fever, cold, flu, dry cough or any other symptoms WILL NOT COME TO WORK!
- All staff are required to practice physical distancing and WEAR MASKS AT ALL TIMES
- All surfaces will be cleaned and disinfected multiple times per day
- Staff have been trained on proper hand washing
CLEAR AND CONSISTENT SCREENING PROTOCOLS
Duntroon Highlands requires all staff and guests to be screened upon their arrival.
We are using CANATRACE, a federal system that allows us to screen everyone onsite for COVID symptoms, and / or travel outside of the country.
– All staff will complete screening every time they arrive at work
– All players will need to show that they have completed screening before teeing off at the first tee
Changes to the game will be the same as last year: individual score cards, modified holes and the removal of bunker rakes to name a few. These measures are temporary and in effect within Canada until advised otherwise by Golf Canada and your Provincial Golf Association. Please review the following information before your game.
At no time are players permitted to physically touch the flag poles, poles will remain in the cups at all times. A device on the bottom of each flag pole will be in place to allow players to remove their ball with their putters.
All ball washers have been removed from the course.
Rake by foot
We have removed all bunker rakes from our course to help stop the spread of coronavirus. Please use your foot to smooth out the bunker if it is needed.
Do not touch other player’s golf balls
This rule is pretty straight forward.
Spaced-out tee times
We have increased the interval times to ensure that we can follow social distancing guidelines. As well, this is advantageous for walkers who may need a bit of extra time to get around the course.
There are two choices for scoring your game – either you can have only 1 person handle the scorecard per group, OR, everyone can have their own scorecard.
Change from 2020: We will place garbage bins back on the course for your use.
Change from 2020: Players are permitted to share carts in 2021 provided they are a) from the same household, or B) WEAR A MASK WHILE IN THE CART
Important note: cart dividers do not supersede the need for a mask
Leagues and Tournaments
Until further notice there are NO Shot Gun starts for leagues or tournaments as that format will have too many people gathering at one time on the property.
When the stay-at-home order is lifted the color zone for our area will dictate the # allowed for a shot gun start.
DRIVING RANGE AND PRACTICE AREA
To create social distancing at the driving range is limited to 6 people at one time. Please book your range times through our and Pro shop and respect the maximum time allotted.
All balls collected from the range will be disinfected each evening and be ready for play the next morning. No one is allowed to pick up balls from the driving range.
As of April 8 at 12:01 a.m. the Retail / Pro Shop – Closed for in-store sales and check-in. Check-in, including payment, will be conducted outside. The only indoor access is for washrooms or first aid.
Club Storage is unavailable at this time.
There is no food and beverage service available inside the clubhouse, even for take-out.
FOOD AND BEVERAGE
During the current Stay-At-Home Order there is NO indoor or outdoor (patio) food service allowed. Facilities are allowed to proceed with Pick Up, Take Out and Delivery
All food operations will operate out of the Caddy Shack and / or Beverage Cart until the lockdown is over.
We ask all of our guests to ensure there are no unnecessary gatherings of more than 5 people near the caddy shack or the bev cart and that we all adhere to physical distancing practices.